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Module 1.3.

Essential tools for the digital transformation

Duration

3 hours, of which:

- 1 hour of face-to-face learning

- 1,5 hours of self-directed learning

- 0,5 hour for assessment

Requirements

Internet connection

Digital device (smartphone, tablet or PC)

Writing material to take notes (e.g., writing software or notebook/pen)

Description

This learning unit aims to provide learners with an understanding of the fundamental tools and concepts necessary to effectively navigate the digital world and drive digital transformation initiatives. The unit begins by introducing the concept of digital transformation and its importance in today's rapidly evolving technological landscape. It then delves into the essential tools and technologies that enable digital transformation, including cloud computing, data analytics, artificial intelligence, and the Internet of Things (IoT).

Content

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Photo of Steve Johnson in https://unsplash.com/pt-br/fotografias/BlKuLn9vHWo

What do you know about digital transformation?

The process of adopting new digital technologies and integrating them into all areas of an organisation to fundamentally change how it operates and delivers value to customers can be defined as digital transformation.

It involves a strategic shift in how businesses use technology to create new business models, improve existing processes, and enhance the overall customer experience. The use of various digital technologies is present in this process, such as cloud computing, artificial intelligence, big data analytics, the Internet of Things (IoT), and mobile applications.

Digital transformation is not just about technology adoption but also involves cultural change, organisational restructuring, and new ways of working. The goal of digital transformation is to improve business performance and competitiveness by leveraging the benefits of technology to create new opportunities for growth and innovation.

Which are the tools for digital transformation?

There are several essential tools that can help organisations successfully undergo digital transformation. Next, we describe the main ones.

  • Cloud computing: enables organisations to store and access data and applications over the internet, rather than locally on their own servers or computers (physically). This can provide greater flexibility, scalability, and cost-effectiveness.
  • Artificial intelligence (AI): can be used to automate processes, improve decision-making, and enable predictive analytics. It can also help organisations to better understand their customers and personalise their experiences. AI systems typically rely on algorithms, which are sets of instructions that govern the behaviour of a computer programme.
  • Internet of Things (IoT): refers to the network of connected devices, sensors, and other objects that can communicate and exchange data. It can enable organisations to collect and analyse data from a wide range of sources and use this information to optimise their operations and create new products and services.
  • Digital collaboration tools: video conferencing, project management software and online chat platforms can help organisations to communicate and collaborate more efficiently, especially when remote work is involved.
  • Cybersecurity tools: as organisations become more dependent on digital technology, they also become more vulnerable to cyber threats. Cybersecurity tools such as firewalls, antivirus software, and intrusion detection systems can help them protect against these threats.
  • Data analytics tools: help organisations to analyse large amounts of data and derive insights that can inform business decisions. This can include tools for data visualisation, predictive analytics, and machine learning.

The specific tools that an organisation needs for digital transformation depend on its specific goals and challenges. However, the tools listed above are generally considered to be essential components of a successful digital transformation strategy.

Exercises and activities
Practical work content

Learners are asked to:

  • use tools and technologies to effectively navigate the digital world and drive digital transformation initiatives.
Additional materials
  • Find out the best technologies to enable digital transformation in 2023 and beyond in the following video.

www.youtube.com/watch?v=L9pD4FZV2mw

  • In the following case study video, you can compare two digital transformation strategies.

www.youtube.com/watch?v=-ZmTk5dJz5A

  • Find out eight examples of innovative digital transformation case studies in the following article.

whatfix.com/blog/digital-transformation-examples/

www.lumapps.com/digital-workplace/digital-transformation-tools/

  • From this animated video you can learn digital best practices regarding HR professionals: “7 digital best practices for HR professionals”.

www.youtube.com/watch?v=_vUPbMqlxfY

Glossary

Digital transformation: process of utilising digital technologies to fundamentally change the way organisations operate and deliver value to their customers. It involves the integration of digital technologies such as cloud computing, artificial intelligence, Internet of Things (IoT), data analytics, and other emerging technologies to transform business processes, operations, and customer interactions.

Digital tools: wide range of software applications, programmes, and online services that enable individuals and organisations to perform various tasks, create and share information, and collaborate with others in a digital environment.

References

Engelbrecht, A. B., Lejon, K., Michalski, A., & Oxelheim, L. (2021). The European Union and the Technology Shift. Springer Nature.

Hinterhuber, A., Vescovi, T., & Checchinato, F. (2021). Managing Digital Transformation: Understanding the Strategic Process. Routledge.

Rogers, D. L. (2016). The Digital Transformation Playbook: Rethink Your Business for the Digital Age. Columbia University Press.

Edition, S. (2021). SUMMARY - Leading Digital: Turning Technology into Business Transformation by George Westerman, Didier Bonnet, Andrew McAfee. Shortcut Edition.